Designing museum experiences
Designing museum experiences
File type
application/pdf
Date
2021
Journal Title
Journal ISSN
Volume Title
Publisher
Rowman & Littlefield
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Licensed rights
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Abstract
Designing Museum Experiences is a how-to book for creating visitor-centered museums that emotionally and intellectually connect with museum visitors, stakeholders, and donors. -- Provided by publisher.
Table of contents
Shifting to the visitor (why) -- The museum visitor (who) -- Supporting the museum visitor experience (how) -- The future of museum experiences (when) -- The museum visitor experience toolbox.
Chapter 1 : A changing landscpae
Chapter 2 : Shifting to the visitor's perspective
Chapter 3 : From object to narrative
Chapter 4 : Personas, diversity, and possibilities for behavioral chanage
Chapter 5 : Design thinking and emotional design
Chapter 6 : Customer-experience methodologies
Chapter 7 : Applying customer-experience tools to the museum
Chapter 8 : The museum visitor's journey
Chapter 9 : Museums, politics, and culture
Chapter 10 : Placemaking : Museums and the community
Chapter 11 : Using data to create a unified visitor experience
Chapter 12 : The museum as a hospitality business
Chapter 1 : A changing landscpae
Chapter 2 : Shifting to the visitor's perspective
Chapter 3 : From object to narrative
Chapter 4 : Personas, diversity, and possibilities for behavioral chanage
Chapter 5 : Design thinking and emotional design
Chapter 6 : Customer-experience methodologies
Chapter 7 : Applying customer-experience tools to the museum
Chapter 8 : The museum visitor's journey
Chapter 9 : Museums, politics, and culture
Chapter 10 : Placemaking : Museums and the community
Chapter 11 : Using data to create a unified visitor experience
Chapter 12 : The museum as a hospitality business