Transforming museum volunteering : a practical guide for engaging 21st Century volunteers
Author(s)
Abstract
This book was written for volunteer program managers, volunteers, and the staff who work closely with them. It stimulates creative thinking about finding, training, supervising, and supporting volunteers in a changing environment. It helps develop the ingredients for success: valuing volunteers, listening to them, welcoming them as part of a team, and providing a supportive community in which to work.
Table of contents
Transforming museum volunteering -- First things first : creating volunteer program infrastructure -- Management matters : staffing the volunteer program -- "A great place to volunteer" : recruiting, selecting, and placing volunteers -- Museum volunteering 101 : volunteer training -- Beyond pins and parties : supporting, retaining, and recognizing volunteers -- Measuring success : evaluating volunteers and the volunteer program -- Proceed with caution : risk management for volunteer programs -- 60 is the new 40 : what's ahead for museum volunteer programs? -- Notes -- Resources -- Toolkit. Job opportunities ; Job descriptions ; Policies and procedures ; Volunteer handbook contents ; Application forms ; Volunteer agreements ; Evaluation tools ; Risk management